Field Service
- Nationwide Service Coverage
- Biomed Engineers located in key US metro areas
- Factory Trained and Certified
- Field Engineers Carry Key Spares for Same-Day Repair
- On-site Services Include: Repair Service, Calibration/Certification, Preventative Maintenance
Parts Warehouse, Repair Center, and Training Center
- Located in Fort Myers, FL
- Order Fulfillment: Pick, Pack & Ship
- Warehousing: Multi-Million Dollar Inventor
- Purchasing: Global/Multi-Vendor
- Parts Repair and Refurbishment
Telephone Support
- Incoming 800 Numbers
- Front line support for customers and field staff
- Call logging and tracking
- Dispatch to field when necessary
- Call resolution and history database
Service Depots
- Quick Turnaround
- Custom Shipping boxes to secure equipment
- Pre-printed Shipping Labels
- Lower cost
Service Agreements
- Complete Range of Service Agreements
- Annual Preventative Maintenance and Calibration/Certification Included
- Peace of Mind
- Predictable Service Costs
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